Effective September 15, 2026
No account, no tracking
The app requires no sign-up, collects no name, email, or identifier, and contains no advertising or analytics SDKs.
Photos you analyze
When you run a diagnostic, the photos you select are downscaled, stripped of all embedded metadata (including GPS location, camera identifiers, and timestamps), and sent over an encrypted connection to Google's Gemini API for analysis. Photos and reports are otherwise stored only on your device, encrypted at rest, and you can delete them at any time.
AI processing
Diagnostics and the questions you type to the assistant are relayed through our own service (a Cloudflare Worker that holds the Gemini API key) to Google's Gemini API. The relay forwards your photos, your questions and a short summary of the report, article or state you are asking about, for analysis, and does not store them. To share capacity fairly and stop abuse, the relay counts requests per device, under a random identifier the app creates and keeps in your device keychain, and per network (IP) address. The device counters hold only a keyed hash of that identifier and the network counter holds the address itself; counters are deleted after their window (a minute, a day or a month) closes, and none of them is sent to Google. Cloudflare, which runs the relay, logs each request's time, network address and headers, which include the identifier but never your photos or questions, and keeps those logs for up to 7 days. If you enter your own Gemini API key in Settings, it is kept in the device keychain and your requests go directly to Google.
Trial and purchases
The 7-day trial is anchored to your device using a cryptographic key in the Secure Enclave; no personal data is involved. Subscriptions are processed by Apple; we never see your payment details.
Diagnostics
Performance metrics from Apple's MetricKit and structured error events are stored on your device only. They reach us only if you send them yourself: Settings › Help › Send feedback attaches the report to an email you review before sending (the same file can be exported from the app's developer diagnostics screen, shown in Settings after seven taps on the version number). The report holds the app, iOS and iPhone model versions; timings, token counts and estimated cost of AI requests by month; error records (the kind of error only); report checks (how many code citations the library found); app usage events (app starts, onboarding with your state code, screens such as the paywall, purchases by plan name, when feedback or a rating was asked); and Apple performance metrics. It never holds photos, names, client details, prices you quoted, or report text.
Messages you send us
If you write to support, directly or with Send feedback or Report a wrong answer, we receive your email address, your message and anything you attach, such as a diagnostics report. We use them only to answer you and to fix what you report.
Who else handles your data
- Google analyzes the photos, questions and summaries the relay forwards. Under the Gemini API terms for paid services, Google does not use them to improve its products and keeps them only for a limited period to detect abuse and meet legal obligations.
- Cloudflare runs the relay, its counters and the request logs described above.
- Apple processes subscriptions and payments.
- Hostinger hosts this website and the support mailbox that receives your messages.
Each of them handles only what its part of the service needs, under terms that protect your data at least as well as this policy does. We do not sell your data, share it with anyone else, or use it for advertising.
How long data is kept
- On your device: photos, reports, quotes and settings stay until you delete them. Deleting a report deletes its photos, and deleting the app deletes everything it stored except its items in the device keychain (the trial record, the random identifier and, if you entered one, your own Gemini API key), which can remain after the app is deleted. None of them holds personal data, and erasing the iPhone removes them.
- On the relay: nothing you send is stored; counters are deleted after their window closes, and Cloudflare's request logs after at most 7 days.
- At Google: for a limited period, only to detect abuse and meet legal obligations.
- Messages to support: as long as needed to answer and follow up, or until you ask us to delete them.
Your choices
- Photos and questions go to Google only after you allow it, and then only when you run a diagnostic or ask the assistant. The app asks first ("Share with Google Gemini?"), and nothing is sent if you choose Not Now. You can turn sharing off at any time in Settings › How diagnostics run › Share with Google Gemini; the app then sends nothing until you allow it again. The code library, article summaries and calculators work offline and send nothing.
- Delete any report, or the app, whenever you like.
- There is no account or profile, so we hold nothing about you beyond the short-lived counters and logs above and the messages you send us. To ask about your data or to have your messages deleted, email support@electricianhelperpro.com.
This website
electricianhelperpro.com sets no cookies and runs no analytics, advertising or tracking scripts. Its host keeps standard server logs.
Changes
When this policy changes, the effective date above changes with it, and the new version appears in the app and at electricianhelperpro.com/privacy.